Okay I'm no consultant restaurants, bars and pubs, nor waiters consultant. However, as a frequent visitor to bars since his early teens, give me the right to give some tips to waiters who visit this blog about how to serve a customer well.
All situations narrated below are true, ie, it happened to our coexistence professionals, however, definitely not the rule among the waiters, of course!
First - First, put in your mind that customers are there to have fun. We work hard so we can take that cold beer at the end of time or on weekends. We know that you are also working hard while we fill the face, but no need to be so grumpy and scowling meet! Smile! Be gentle! Convey your joy for customers and assure you that her file will be much more enjoyable.
2nd - Where to go near our table and we're drinking beer in the bottle, make sure it is already running out and fill our cup (if empty). If the beer is already over, and now serve the remainder bring another, of course! Besides being super nice, you are sure to sell more, and in consequence the 10% will be fatter.
3 - Write down the request ever! It costs nothing. Nothing worse than asking for a beer and come with collar or collarless, or vice versa. Or ask a Coke with ice and only just arriving with lemon.
4 - Always look for the tables and not for television, for the beautiful view from the restaurant or the hot ass of the table 8, and wheel or make conversation with other waiters. If you do not want to be called "shush", "head", "Friend," "buddy," "chief," "Champion," "The Tray" and so on. always be aware of all the tables that you are attending. It is terrible to be begging for your attention.
5 - If the bar you attend separate tables for each area and be responsible for a waiter, never, ever fails to meet even one customer who is not on the board of its responsibility, saying that you do not answer this table, and rather Edvaldo there. Write down the request and go to the Edvaldo yourself. We have nothing to do with the division that is made in the bar, just really want is to be served by any one of you.
6th - Even if the conversation in our table is good and almost irrestistível not keep up, try not to be paying attention to it. Being quiet is key!
7th - never discuss with a regular bar, even if it is only with friends, that girl he took there on Wednesday last was a pickle. You do not know if any of the guys who are really friends with him, or is the brother, father, cousin etc.. the real girlfriend.
8th - Do not leave the note in the request for later commands. You will always miss an order, always the same.
9th - I imagine it must be difficult to see many people drinking and resisting the temptation to drink too, but try your best not to drink during working hours. Here is your workplace and work drunk can give you a dismissal for cause, as well as a moral hangover the next day.
I heard once that the girl who was responsible for the sink (cleaning glasses) of a bar I frequent, was found unconscious in the bathroom so that he was drunk. She always gave a "pat" on the left chopps unwashed cups and gave in which he gave, right street! OK, so is sin drink out playing well, but rest assured that in this case who does not go to heaven we, the customer rs ...
10th - Take in stride our drunken banter and say we love you, you are too, our best friend cry on your shoulder or stop throwing up right there, forgive us. Know that you waiters are really important for us wino and a good service is the sure guarantee of a pocket full of tips and friends for life.
Finally, of course the best thing is to do good courses and prepare enough with the help of professionals. To find training courses click here .
See more tips of bars, restaurants, bars and clubs in our home .
